Fine-Tuning AI Agents with Your Own Knowledge Base

Generic models can only take you so far. To truly align AI agents with your organization’s goals and tone, you need fine-tuning.

Why Off-the-Shelf Isn’t Enough

LLMs trained on the open internet know a little about everything - but nothing about your workflows, policies, or voice.

That’s where fine-tuning comes in:

• Ingest internal playbooks, guides, and support content
• Teach agents your terminology and preferred formats
• Align agent behavior with your values and decision criteria

What You Can Fine-Tune

With Elementive AI , you can customize agents using:

• Documentation and SOPs (PDFs, Notion, Confluence, etc.)
• Code repositories and changelogs (via GitHub, GitLab)
• Support transcripts and CRM exports
• Training manuals and onboarding decks

How Elementive AI Makes It Safe

We handle fine-tuning via a secure, managed pipeline:

• Data ingestion with cleaning and validation
• Instructional alignment via structured prompt/completion pairs
• Sandbox testing before production deployment
• Rollback and retraining safeguards

Your data never leaves your secured environment unless you choose cloud processing with encryption and access control.

Progressive Intelligence

Fine-tuning isn’t a one-off. As your business evolves, so can your agents:

• Add new examples over time
• Improve performance on specific tasks
• Capture institutional knowledge in a scalable way

This is how you build AI agents that behave like real teammates.

---

Want help customizing agents with your internal knowledge? Get in touch with our team.